For questions about E-ZPass:

E-ZPass Customer Service Center
P.O. Box 451
Gloucester Point, VA 23062-9903
877-SMARTAG (877-762-7824)

For questions about the Chesapeake Expressway or the Discount Program:

Chesapeake Expressway Discount Program
168 Toll Plaza Road
Chesapeake, VA 23322
Hours of operation: 8:00 a.m. - 5 p.m. Monday - Friday
Phone: (757) 204-0010
Fax: (757) 204-0015
Email: custserv@chesexp.net